Getting started

Sign in and accounts

Create an account, sign in, meet the MFA requirement, and switch between organizations.

RolesViewerEditorAdminRoute/sign-inShown toAll organizations

What it is

A Noru account is a personal login that can belong to one or more organizations. Signing in opens the organization you used last; if you belong to several, Noru asks you to choose. Sign-in itself is handled by a dedicated sign-in provider, while what you may do inside an organization comes from the role Noru records on your membership. This page covers the screens between opening the app and seeing the dashboard, plus the two menus that follow you everywhere: the organization switcher and the user menu.

Where to find it

Open the app signed outSign in
ScreenRouteWhat you see
Sign in/sign-inWelcome back and "Sign in to your Noru workspace."
Create an account/sign-upCreate your account and "Automate your compliance from day one."
Waitlist/get-startedThe public form for people who do not have access yet
MFA required/mfa-requiredShown when the organization enforces MFA and your account has none
Choose an organization/org/selectShown when several organizations are available

Both the sign-in and sign-up forms return you to / when they finish.

The sign-in page with the Welcome back heading and the sign-in formThe sign-in page with the Welcome back heading and the sign-in form
The sign-in page. The form itself belongs to the sign-in provider; the shell around it is Noru's.

Key actions

Sign in

Go to /sign-in and complete the form with the method your organization uses.
Noru opens the organization that was active last. With no active organization and exactly one membership, that membership is activated for you.
With several memberships you land on /org/select; with none you land on /org/new to create an organization.

Meet an MFA requirement

An admin can require multi-factor authentication for everyone in the organization under Settings → Security. When that is on and your account has no second factor, every sign-in stops at /mfa-required.

Read the heading Multi-factor authentication required and the instruction "This organization requires MFA. Open Security below, configure an authenticator, then continue to Noru."
In the embedded profile, open the Security section and add an authenticator app.
Click Continue to Noru. If the requirement is now satisfied you land on /; otherwise the page stays.

The page redirects on its own when it does not apply: to /sign-in if you are signed out, to /org/new if you have no organization, and to / if MFA is already satisfied.

Choose an organization

/org/select shows the heading Choose an organization and "Select the organization you want to open in Noru." Personal workspaces are hidden; only organizations are listed. Selecting one opens /; the create option opens /org/new. If you followed a link to an organization you no longer belong to, the subtitle reads "You no longer have access to that organization. Select one you belong to." When an organization is already active the page sends you to / instead.

The Choose an organization page listing two organizationsThe Choose an organization page listing two organizations
Organization selection. Personal accounts never appear here.

Switch organizations

Click the organization name at the top of the sidebar.
The menu is titled Organizations. The active organization is listed first; the others follow after a separator.
Pick one. The overlay "Switching organization..." appears, and the app reloads at / inside the new organization.
The organization switcher menu open above the sidebar with the active organization listed firstThe organization switcher menu open above the sidebar with the active organization listed first
The switcher. The Settings item at the bottom is enabled only for admins.

The menu's footer item Settings is disabled unless your role can manage settings. With no memberships at all the switcher reads No Organization Selected and "Get started with your first organization".

Use the user menu

The menu at the bottom of the sidebar carries your avatar and five items.

ItemWhat it does
AccountOpens /account: profile, security, and personal preferences
TasksOpens /tasks, the work assigned to you
NotificationsOpens the notifications modal. A red badge counts unread items and caps at 9+; a green dot means the live stream is connected
ThemeSwitches between dark and light
Log outEnds the session and returns you to /sign-in
The user menu open above the sidebar footer with Account, Tasks, Notifications, Theme, and Log outThe user menu open above the sidebar footer with Account, Tasks, Notifications, Theme, and Log out
The user menu.

Statuses and fields

Your role is per organization and decides what the app lets you change.

StatusMeaningSet by
AdminadminFull access to all organization features and settings, including Settings and billingThe invite, or an admin later
EditoreditorCan manage content and workflows, limited settings accessThe invite, or an admin later
ViewerviewerRead-only access to organization data; bulk bars show the text Read-only accessThe invite, or an admin later

Tips and gotchas

If you belong to exactly one organization you never see /org/select; the membership is activated as soon as you sign in. The page only appears when there is a real choice to make.

MFA here protects Noru only

The MFA requirement guards your Noru login. It does not enforce a second factor on the cloud accounts, identity provider, or repositories Noru connects to. Personnel MFA coverage on the dashboard comes from your identity provider, not from this setting.

Switching organizations is a full reload, so unsaved edits in a policy or a dialog are lost. Save first.

What Noru does not do

Noru does not store your password or second factor; the sign-in provider does. Noru does not read the sign-in provider's own organization role when deciding what you may do; the role recorded on your Noru membership is the one that counts, so change roles under Settings → Members. A record in the Personnel directory does not give anyone a login; membership does.

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