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Subservice organization

A subservice organization is a vendor that performs part of the service a SOC report covers, such as a cloud hosting provider or a managed database service.

The report has to say how each one is treated: the carve-out method leaves its controls out of scope, and the inclusive method brings them in. Either way, the service organization still has to monitor its subservice organizations.

The vendor SOC 2 review checklist covers what a customer should check.

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Related terms

Carve-out method
The carve-out method is the way a SOC report treats a subservice organization by excluding its controls from scope and listing the controls assumed of it.
Inclusive method
The inclusive method is the way a SOC report treats a subservice organization by bringing its relevant controls into the examination and testing them.
Complementary subservice organization controls
Complementary subservice organization controls are controls a SOC report assumes a carved-out subservice organization operates for the criteria to be met.

All glossary terms